Shipping Policy

Last Updated: 10/10/23

Thank you for shopping at ROWMAN. We value your business and want to make sure you have all the information you need about our shipping process.

Shipping Rates

Shipping rates are determined based on the destination of your order and the shipping method you select during the checkout process. We offer several shipping options to accommodate your needs, including standard and expedited shipping. The shipping cost will be calculated and displayed at checkout.

Order Processing Time

Orders are typically processed and shipped within [7] business days of the order date, excluding weekends and holidays. Please note that order processing times may vary during peak shopping seasons. If there are any delays or issues with your order, our customer support team will reach out to you via the contact information you provided during the checkout process.

Shipping Destinations

We currently offer shipping within the United States. Unfortunately, we do not ship to international destinations at this time.

Shipment Confirmation and Order Tracking

Once your order is shipped, you will receive a shipment confirmation email with the tracking number. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to update in the carrier's system.

Shipping Carriers

We partner with reputable shipping carriers to ensure the safe and timely delivery of your order. Our primary shipping carrier is USPS, but we may also use other carriers as necessary to fulfill your order.

Shipping Timeframes

• Standard Shipping: Estimated delivery within [7] to [14] business days.
• Expedited Shipping: Estimated delivery within [3-5] business days.

Please note that the estimated delivery times are based on business days (Monday to Friday) and do not include weekends or holidays.

Delivery Delays

While we strive to meet our delivery timeframes, please understand that unexpected delays due to factors like weather conditions or carrier issues may occur. ROWMAN is not responsible for any such delays but will work with the carrier to ensure the timely delivery of your order.

Lost or Stolen Packages

If you believe your package is lost or stolen, please contact our customer support team immediately. We will assist in investigating and resolving the issue to the best of our ability.

Change of Address

If you need to change the shipping address for your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please be aware that changes to the shipping address may lead to delays.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to contact us:

• Email: officialrowman@gmail.com

Thank you for choosing ROWMAN. We appreciate your business and hope you enjoy your shopping experience with us.